Quality Management Embedded in Every Forging
ISO certification in the forging industry is not simply a marketing credential — it is the framework that keeps dimensional tolerances consistent across thousands of parts, prevents material mix-ups between EN8 and SAE 4140 billets that look identical in a furnace bay, and creates the audit trail that allows an automotive OEM to trace a failed component back to the steel mill in 20 minutes. Shivam Forge has operated under a certified quality management system since 2004 and the current ISO 9001:2015 scope covers every process from incoming billet inspection through hot forging, heat treatment, CNC machining and final inspection.
The quality control process at our Shapar, Rajkot facility starts before any metal is heated. Incoming billets are verified against the supplier MTC and spot-checked with our portable XRF spectrometer to confirm alloy chemistry — a 90-second test that has caught three material substitutions from suppliers in the last five years. Billets that pass inspection are stamped with the heat number and moved to the forge bay. Those that fail are quarantined and returned, with a non-conformance report raised against the supplier.
In-process quality at the forge press focuses on billet temperature, die fill and critical dimensions on the first-off component. Our furnace controllers log temperature data digitally; these records form part of the heat treatment qualification package for every batch. Post-forge, Brinell hardness is measured on every component batch — not just heat number samples — because hardness variation within a batch indicates temperature distribution problems in the furnace that sampling alone can miss. Where customers specify Charpy impact testing, tensile or proof load testing, these are arranged through NABL-accredited external laboratories with test reports incorporated into the documentation pack.
For export customers and OEM supply chains, documentation quality is as important as component quality. Our standard package — EN 10204 3.1 MTC, dimensional inspection report, hardness certificate and CoC — satisfies the requirements of most European and Middle Eastern EPC contractor QC plans. For automotive PPAP submissions, we produce full Level 3 packs including control plans, PFMEA and dimensional results on initial sample batches. Third-party inspection agencies including Bureau Veritas, SGS and Lloyd's Register are regularly present at our facility for witness inspection and EN 10204 3.2 certification.
Quality at Shivam Forge is measured in numbers, not assertions. Internal rejection rate below 0.8%. Customer complaints resolved under 8D within 21 working days. CMM calibration maintained with annual NABL-accredited external verification. Over 85 measuring instruments under active calibration management. These metrics are reviewed in formal management review sessions twice per year and published internally to keep every team member — from furnace operator to packing — aware of their contribution to quality outcomes. If you are evaluating forging suppliers and need a certified, documented, technically capable manufacturer in India, call us at +91 92657 72827 or write to sales@shivamforge.com.